DESTINATION1440: Frequently Asked Questions WHAT HAPPENS TO MY PERSONAL AND CREDIT CARD INFORMATION? We at Destination1440 do not sell or share your personal billing and shipping information nor do we store, sell or share your credit card information. We use this information for the purpose of processing your order(s) only, and will only disclose said information in the case disclosure is necessary to comply with the law. Destination1440.com uses Geotrust, a trusted provider for secure e-commerce transactions, to safely transmit your information for payment processing. HOW DO I KNOW MY CREDIT CARD INFORMATION IS SAFE? We do not store, sell or share your credit card information. We use this information for the purpose of processing your order(s) only. Destination1440.com uses Geotrust, a trusted provider for secure e-commerce transactions, to safely transmit your information for payment processing. CAN I RETURN OR EXCHANGE MY PURCHASE(S)? New (unused) merchandise in sellable condition with the original packaging may be returned for full refund or exchanged within 30 days of purchase. Clothing must be unworn and unwashed. Include your order number from your order confirmation e-mail and a daytime telephone number in the case we need to contact you with details. WHEN WILL MY ORDER GET HERE? Orders are shipped within 48 business hours of order placement. UPS Ground: 1-5 Business Days UPS 3 Day Select: 3 Business Days UPS 2nd Day Air: 2 Business Days CAN I FIND THESE PRODUCTS FOR CHEAPER SOMEWHERE ELSE? Destination1440 always prices products at the suggested retail price, never any higher. This is an industry standard at the start of the season — anything lower than the suggested retail price and we'd be in some legal hot water. So if you are finding these products for cheaper elsewhere, you can bank on the possibility of the product quality or retailer quality (or both) being less than par. Once we do get the legal ok, our prices drop to some awesome closeouts so you can expect savings of up to 60% come mid-season! CAN I TALK TO A REAL PERSON IF I HAVE ADDITIONAL QUESTIONS OR CONCERNS ABOUT MY ORDER? Sure! We're here to help. Give us a call, toll free, 11AM - 7PM (PDT) 7 days a week: 1-866-900-1440 Or drop us a line via e-mail: customer_support@destination1440.com CAN I TALK TO A REAL PERSON IF I'M BORED OR KINDA LONELY? Sure... but keep it short and interesting, chatz. |
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